COVID 19 FAQ

Contact Us

Can I contact you via telephone?

Our contact centre is currently closed due to Covid-19. Please e- mail us on info@stylealoud.com for all queries

Orders & Returns

Has the returns policy been extended?

We’ve extended our returns period from 14 to 28 days so that you can continue to shop with confidence and have plenty of time to return items to us!

when will i receive my delivery?

We aim to deliver all domestic orders within 5-7 working days however there may be some delays. All of our carriers are operating as usual!

Where are your products shipped from?

All of our products are shipped from the UK and we have them ready to dispatch from our warehouse

Social Distancing

What social distancing measures have been implemented?

Our Customer Service team are set up remotely, where they are still available to support you via email and phone.

Our warehouse team are working with a 2 metre distancing policy, which is enabled through reduced staffing across shifts, staggered start and finish times and staggered breaks which we are flexible with to support the colleagues requests. 

We have spaced out all workstations where your Stylealoud order is packed and have deployed extra deep cleaning sessions across all areas of the warehouse.

Our carriers are practising social distancing meaning that you can select contactless delivery or safe place for your order, maintaining the social distancing rules for both you and our drivers.