Frequently asked questions
- I have received an incorrect or faulty item?
- If you have received an incorrect or faulty item then please return the item to us. If you are returning all items ordered place a note inside the parcel stating the reason for the return, and you will be refunded.
- Do I have to order online?
- Yes, as this is the safest and most secure method of paying.
- Where do you deliver to?
- We deliver worldwide.
- Do you deliver the orders to a different address then billing address?
- Yes we do, we can deliver to your work address or another residential address. If you are selecting a work address please ensure you always put the name of the Company or Organisation in the address field, as well as the contact name to ensure it is successfully delivered.
- Where is my order?
- You can check your order using online form at following page Order Information